MoSleep

Support

How can we help?

Email khangruni@gmail.com any time. We usually reply within two business days.

Why does my brain switch on the moment I lie down?

Often it's learned. After enough nights spent awake and frustrated in bed, the brain starts to link bed with thinking. MoSleep gives you calm tools for tonight, and a 6-week program that retrains that link one small step a day.

Is MoSleep a sleep tracker?

No. There's no sleep score, no stages and no streaks. A 15-second morning check-in is the only thing it asks for, and it shows progress as a constellation of nights rather than a grade.

What is CBT-I, and is MoSleep therapy?

CBT-I (cognitive behavioral therapy for insomnia) is the approach sleep doctors recommend first for long-term insomnia. MoSleep is built on its principles: a sleep diary, a gentle sleep window, retraining the bed–sleep link, and working with worries and beliefs about sleep. It isn't therapy and doesn't replace a clinician.

Do I need an Apple Watch?

No. You tell MoSleep roughly when you went to bed and got up. If you use Apple Health, it can prefill that for you — optional, and only if you allow it.

Is MoSleep free?

Free gives you real relief tonight: your Mind Type, Breathe without limits, your own tool for three nights, morning check-ins, and the first three steps of the Reset. Premium unlocks every tool, Get Up with Mo, all 42 steps, your Sleep Window, full progress and your toolkit. Premium is a subscription (yearly with a 7-day free trial, monthly or weekly) or a one-time lifetime purchase; prices are shown in the app.

Is the Sleep Window safe?

It's the gentlest version we could design. It never drops below 5½ hours, it's never shortened without your OK, and you can widen or pause it in one tap. It isn't offered if you tell us about loud snoring or gasping, bipolar disorder or seizures, pregnancy, shift work, or nodding off while driving. If you're very sleepy in the day, please don't drive.

What happens to what I type into Park It?

It stays on your iPhone and comes back the next morning. It's only backed up if you link an account and turn on syncing for it yourself. It is never used for ads or analytics.

What devices does MoSleep run on?

iPhone (coming soon to the App Store). Sessions work offline.

Can MoSleep diagnose insomnia or sleep apnea?

No. MoSleep is a wellness app, not a medical device, and it doesn't diagnose or treat any condition. If your answers or check-ins suggest something worth a doctor's attention, MoSleep will say so.

How do I cancel Premium?

Subscriptions are managed by Apple: open the Settings app, tap your name, then Subscriptions, and choose MoSleep. You keep Premium until the end of the period you've paid for. A lifetime purchase never renews, so there is nothing to cancel.

How do I get help?

Email khangruni@gmail.com. A real person reads every message.

Quick fixes

A session stopped when my screen locked

Sessions keep playing with the screen locked, in silent mode and offline. If one stops, check that a Focus or Screen Time limit isn't pausing MoSleep.

Restore a purchase

Open Settings → Restore purchases in MoSleep, using the same Apple ID you bought Premium with.

My Sleep Window feels too tight

Open Journey → Sleep Window and tap Widen my window (+30 minutes), or Pause it. Both work any time.

Change or turn off reminders

Open Settings → Reminders. By default MoSleep sends at most two a day: wind down, and check in.

Change your safety answers

Open Settings → Safety answers. A change only adjusts which features you see.

Cancel Premium

iPhone Settings → your name → Subscriptions → MoSleep → Cancel Subscription. Cancel at least 24 hours before renewal (or before a free trial ends) to avoid the next charge. Refunds are handled by Apple at reportaproblem.apple.com.

Export or delete your data

Settings → Export my data gives you a file of everything. Settings → Delete my data removes it from your phone and from your backup. For the account record our providers keep, email khangruni@gmail.com.